Gift packaging

Gift packaging

How do you make your gift special, unique and memorable? Purchase your gifts online or in our luxurious Togas boutique, and request our gift-wrapping services. Just tick the "add gift options" box when making an online purchase - or contact our store manager when placing an order by calling +35725344555.

There is a wide selection of branded gift packages: we will pick a box of the desired shape and size depending on the volume of the order and the type of purchase. If you have ordered several items, you will need an appropriate number of packages.

Please note that some items such as pillows, duvets, curtains, and bedspreads, cannot be placed in a gift box due to the impressive size and significant weight. Therefore, we supply these items in durable, attractive cases and bags that meet the highest quality standards. This package for sure can be called a gift packaging.

We wish you a pleasant shopping experience!

Privacy policy

Protecting your private information is our priority. This Statement of Privacy applies to https://www.togas.com/cy/ and Olferna Ltd and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Olferna Ltd include https://www.togas.com/cy/ and Togas CY. The Togas CY website is a Catalogue and Informational site. By using this website, you consent to the data practices described in this statement.


Collection of your Personal Information

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Togas CY public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) making an order and entering your details; (c) entering a sweepstakes or contest sponsored by us or one of our partners; (d) signing up for special offers from selected third parties; (e) sending us an email message; (f) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.


Sharing Information with Third Parties

Togas CY does not sell, rent or lease its customer lists to third parties.

Our company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Togas CY may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Togas CY, and they are required to maintain the confidentiality of your information.

Togas CY may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Togas CY or the site; (b) protect and defend the rights or property of Togas CY; and/or (c) act under exigent circumstances to protect the personal safety of users of Togas CY, or the public.


Tracking User Behaviour

Togas CY may keep track of the websites and pages our users visit, in order to determine which services are the most popular. This data is used to deliver customized content and advertising within Togas CY to customers whose behaviour indicates that they are interested in a particular subject area.


Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Togas CY. This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Togas CY website.


Use of Cookies

The Togas CY website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Togas CY pages, or register with the Togas CY site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Togas CY Design website, the information you previously provided can be retrieved, so you can easily use the Togas CY features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Togas CY services or websites you visit.


Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.


Keeping Data secure

We will use technical and organisational measures to safeguard your Data, for example:

  • access to your account is controlled by a password and a user name that is unique to you.
  • we store your Data on secure servers.
  • payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
  • Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected]


Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.


Your rights

You have the following rights in relation to your Data:

  • 1. Right to access — the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is «manifestly unfounded or excessive.» Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • 2. Right to correct — the right to have your Data rectified if it is inaccurate or incomplete.
  • 3. Right to erase — the right to request that we delete or remove your Data from our systems.
  • 4. Right to restrict our use of your Data — the right to «block» us from using your Data or limit the way in which we can use it.
  • 5. Right to data portability — the right to request that we move, copy or transfer your Data.
  • 6. Right to object — the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected]

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. It is important that the Data we hold about you is accurate and current. Please keep its informed if your Data changes during the period for which we hold it.


Transfers outside the European Economic Area

Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA.
We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, eg by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.
To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.


Children Under Thirteen

Togas CY does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.


E-mail Communications

From time to time, Togas CY may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Togas CY, you may opt-out of such communications by clicking on the UNSUBSCRIBE button.


External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.


Changes to this Statement

Togas CY reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.


Contact Information:
Togas CY welcomes your questions or comments regarding this Statement of Privacy. If you believe that Togas CY has not adhered to this Statement, please contact us.
Email Address: [email protected]
Telephone number: +357 25 344 555
Address: Ayiou Athanasiou 10, Limassol, 4105, Cyprus

If you have any other questions or queries, we are here to help:
Monday-Friday: 9am-5pm
Customer Service: +357 25 344555

Loyalty program


Special privileges for those who create a Togas account and subscribe
You will receive information for special events and sales, and learn about new products in stock promptly. You will also get special discounts on your birthday every year!

  • Special discounts and exclusive deals
  • New ideas and tips for your interior design
  • Information about new collections and fresh items
  • Invitations to private events for our loyal customers
  • Presentations, closed sales and previews of new collections


How to become a loyal customer:
Make an online account, or fill in a customer loyalty form in-store!

Togas loyalty card will be issued within a few minutes in your presence. The card can be used immediately after it is issued by an employee of the Customer Service Department and does not require any additional activation.

Terms & Conditions

Terms & Conditions

Agreement between User and https://www.togas.com/cy/

Welcome to https://www.togas.com/cy/ . The Togas CY website (the “Site”) is comprised of various web pages operated by Olferna LTD (“Togas CY”). https://www.togas.com/cy/ is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https://www.togas.com/cy/ constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
https://www.togas.com/cy/ is a Catalogue Site.


Privacy

Your use of https://www.togas.com/cy/ is subject to Togas CY’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.


Distance contract

The Seller of the goods offered in this Online Store, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, hereby enter into the following Agreement: The Seller undertakes to sell and deliver the goods to the Buyer in accordance with the Buyer's order.


Payment arrangements

The Buyer orders the goods through this website, specifying the type and quantity of the goods to be ordered. The Buyer has the opportunity to pay for the product using the payment tools embedded in the Internet shop or by paying the invoice prepared by the seller and sent to the Buyer by e-mail. The invoice is prepared electronically and is valid without signature.


Electronic Communications

Visiting https://www.togas.com/cy/ or sending emails to Togas CY constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.


Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Togas CY is not responsible for third party access to your account that results from theft or misappropriation of your account. Togas CY and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.


Children Under Thirteen

Togas CY does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://www.togas.com/cy/ only with permission of a parent or guardian.


Cancellation/Refund Policy

Cancellation is possible within the first 24 hours of an order, unless it is a weekend, a non-working day or a holiday in Cyprus. To cancel the order, please contact us within 24-hours from the time the order was placed. Refunds cannot be given; however, you will be able to use your credit to place another order. Please note that you cannot cancel your order once it has been sent out for delivery, and sale items cannot be returned, exchanged or refunded. Lastly, personalized and custom-made orders cannot be cancelled or returned.


Shipping & Delivery

The estimated delivery times are dependent on the products. Due to the large variety of suppliers’ delivery time will be communicated to the customer via e-mail for each separate order. Maximum delivery time for items bought online is within 7 working days, unless this item is not in stock. Should the estimated delivery time be altered after an order has been made, the customer shall be informed of this by e-mail.


Payment Policy

  • The price of the Products will be as quoted on our website from time to time, except in cases of obvious error. Product prices include VAT at the predefined rate.
  • Product prices and delivery charges are subject to change, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
  • Payment for all Products must be made either by credit or debit card which is collected on our behalf by JCC Gateway. We accept payment by Visa Debit, Visa Credit and Mastercard. A payment by credit or debit card will only be charged at or shortly after the time you place your order.


Links to Third Party Sites/Third Party Services

https://www.togas.com/cy/ may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Togas CY and Togas CY is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site.

Certain services made available via https://www.togas.com/cy/ are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://www.togas.com/cy/ domain, you hereby acknowledge and consent that Togas CY may share such information and data with any third party with whom Togas CY has a contractual relationship to.


No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use https://www.togas.com/cy/ strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Togas CY that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Togas CY or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Togas CY content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Togas CY and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Togas CY or our licensors except as expressly authorized by these Terms.


Use of Communication Services

The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”). You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations. Togas CY has no obligation to monitor the Communication Services. However, Togas CY reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion.

Togas CY reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Togas CY reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Togas CY’s sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Togas CY does not control or endorse the content, messages or information found in any Communication Service and, therefore, Togas CY specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.


Materials Provided to https://www.togas.com/cy/ or Posted on Any Togas CY Web Page

Togas CY does not claim ownership of the materials you provide to https://www.togas.com/cy/ (including feedback and suggestions) or post, upload, input or submit to any Togas CY Site or our associated services (collectively “Submissions”). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Togas CY, our affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission: and to publish your name in connection with your Submission.

No compensation will be paid with respect to the use of your Submission, as provided herein. Togas CY is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in TOGAS CY’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.


International Users

The Service is controlled, operated and administered by Togas CY from our offices within Cyprus. If you access the Service from a location outside Cyprus, you are responsible for compliance with all local laws. You agree that you will not use the Togas CY Content accessed through https://www.togas.com/cy/ in any country or in any manner prohibited by any applicable laws, restrictions or regulations.


Termination/Access Restriction

Togas CY reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of Cyprus and you hereby consent to the exclusive jurisdiction and venue of courts in Cyprus in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Togas CY as a result of this agreement or use of the Site. Togas CY’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Togas CY’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Togas CY with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Togas CY with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Togas CY with respect to the Site.


Changes to Terms

Togas CY reserves the right to change the Terms under which https://www.togas.com/cy/ is offered. The most current version of the Terms will supersede all previous versions. Togas CY encourages you to periodically review the Terms to stay informed of our updates.

For further information please contact Togas CY:
Customer Service: +357 25 344555
Monday — Friday: 9am-5pm

or email us at: [email protected]

Shipping and returns

Shipping

The shipping cost and delivery time is determined by the destination and shipping method selected.

  • All orders in Cyprus have a standard delivery cost of €20. For purchases over €500, delivery is free of charge.
  • For all other EU countries, delivery prices vary depend on quantity and weight.

Although we expect your order to arrive within 7-14 working days, delays may occur and so we ask you to be patient and get in contact with us personally if you need more details.

Reminder:

  • A direct signature will be required for all orders upon delivery.
  • If no one is at the delivery address, the shipping company will reattempt delivery at a later stage.
  • All orders have a processing time of up to 48 working hours if the merchandise is in stock.
  • Delivery time will vary depending on the country that the order is being sent to.
  • We do not ship to PO Boxes.
  • Weekend and Holiday delivery is not available. Orders placed on weekends or on a holiday will be processed and shipped within the following business days.
  • Our online shop only has products that are currently in stock. To order other products and for other enquiries, please contact us directly.
  • The pricing and delivery time for custom-made products will vary.

Returns & Exchanges

  • To return your products, you can visit our store within 14 days with your receipt. We will gladly accept the return of unwashed, eligible items or defective merchandise. Washed or used products will NOT be returned.
  • Returned items can be exchanged for other in-store items. We DO NOT offer refunds.
  • Returned merchandise should include our original packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. A pickup and/or restock fee may apply.
  • All pillows and duvets are NOT returnable or refundable.
  • Togas CY will not be held responsible for items which have been damaged after dry cleaning.
  • Togas reserves the right to inspect and return to you, items that are not acceptable for re-sale.
  • Shipping costs will not be refunded in any case.
  • No returns are offered on custom-made orders.

Gifts

  • To return your gifts, you can visit our store within 14 days with your gift receipt. We will gladly accept the return of unwashed, eligible items. Washed or used products will NOT be returned.
  • You can exchange your gift with other Togas products that are available in-store.
  • Pillows and duvets can NOT be returned.

Order Cancellation

  • Cancellation is possible within the first 24 hours of an order. Refunds cannot be given; however, you will be able to use your credit to place another order.
  • You cannot cancel your order once it has been sent out for delivery.
  • Sale items cannot be returned, exchanged or refunded.
  • Personalized and custom-made orders cannot be cancelled or returned.
  • To initiate an exchange visit us in-store or contact us directly on [email protected] / +357 99975505 and state your order number, the condition of your merchandise, and reason for return.
  • If you have any questions or need assistance in returning items, call us on +357 25344568 or send us a message on WhatsApp +357 99975505.